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geso
geso

The guest's voice, end to end, in one panel.

10 modules, from collecting reviews to finding the cause, from replying to comparing locations. The screens below are from the real panel, and every module has its own page.

geso dashboard: left menu, the assistant's summary, the one thing to do this week, review count, rating and mystery guest cards
  1. 1The assistant's morning summary: why the rating dropped, which complaint stands out
  2. 2The one thing to do this week, and “Turn into a plan”
  3. 3Left menu: inbox, assistant, audits, NPS, sentiment, benchmarking, action plans
  4. 4Review count, response rate, rating and audit score

Real panel screen. The sample business “Nar Mutfak” and its data are for demo purposes.

Modules

Inbox

Reviews from Google, QR surveys, Yemeksepeti, Getir, Trendyol, Instagram and TikTok in one list.

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AI assistant

A summary on your dashboard every morning, plus the one thing to do this week. Ask it anything and it answers from your data.

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Review replies and tone of voice

A draft reply to every review, in your voice. Edit it and send.

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Surveys, NPS and recovery coupons

A one-minute survey from the QR code on the table. A recovery coupon for unhappy guests, with code lookup at the till.

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Sentiment and topic analysis

What are guests talking about, and is it good or bad? Topic by topic, day by day.

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Social media mentions

Pro

Upload a screenshot of an Instagram or TikTok comment. AI reads it and adds it to your list.

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Action plans

Turn complaints into tasks with an owner and a due date. Let AI write the plan.

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Mystery guest audits

Pro

Assign an auditor and they fill in the form on their phone. The score and weakest section land on your dashboard.

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Industry benchmarking and locations

Pro

Where does your rating sit among similar businesses? Is the industry's common complaint showing up at yours?

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Reports, alerts and team board

Low-rating alerts, a Monday report, a team board on the kitchen screen, and CSV export.

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Connected sources

  • Google
  • Yemeksepeti
  • Getir
  • Trendyolyemek
  • Instagram
  • TikTok
  • +2

Need a POS and a loyalty app too?

geso looply brings tables, tabs, payments and your brand's own loyalty app into the same account. Every bill connects to the next morning's survey.

Explore geso looply

See it with your own reviews.

In a 20-minute demo, we load your Google reviews and look at what the assistant says, together.

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