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Restaurants

Taste, service, waiting. Which one, on which night?

In a restaurant, a complaint usually comes down to a dish, a shift or a server. geso pulls that out of your reviews automatically.

QR survey card on a restaurant table

Example: Restaurants

This week · criteria scores/ 5
Taste
4.7
+0.1
Service
3.8
−0.3
Cleanliness
4.6
+0.1
Price
4.1
±0.0

4 of the service complaints were on Saturday between 7 and 10 pm. Add a server to the evening shift.

Sample data. Criteria come from the industry template; change them however you like.

What it solves

Four questions every restaurant asks.

Dinner service

Are wait complaints rising in the Saturday 7–10 pm rush? The heatmap tells you.

Dish consistency

“Salty”, “cold”: which dish, which day? Menu insights, with quotes.

Server performance

Is the server guests mention getting praise or complaints? Staff insights.

Delivery orders

Yemeksepeti, Getir and Trendyol reviews in the same feed as dine-in.

Ready at setup

You don't start from scratch.

The moment you pick your business type at sign-up, all of this is set up. Everything is editable.

  • Restaurant survey criteria: taste, service, cleanliness, price, ambience
  • Table card and takeaway card design
  • Mystery guest form: welcome, ordering, service speed, bill
  • Assistant guidelines focused on dishes, shifts and servers

See it with your own reviews.

In a 20-minute demo, we load your Google reviews and look at what the assistant says, together.

No card required · 10-minute setup · Cancel anytime