Skip to content
Audits

The auditor visits, the report lands on your dashboard.

Give your mystery guest a date and a brief, and they get a private link. They fill in the form on their phone and add photos. The score, the weakest sections and a comparison with past audits are ready.

On Pro and above · Included in the trial

Audits screen: average audit score 88.1, latest audit 92.9, weakest sections, audit score trend and the mystery guest network
  1. 1Average audit score and number of audits
  2. 2Weakest sections: service speed 73%
  3. 3Audit score trend
  4. 4Every audit: date, auditor, number of criteria
  5. 5Mystery guest network: assign an auditor

Real panel screen. The sample business “Nar Mutfak” and its data are for demo purposes.

In short

Mystery guest audits in three questions.

Weakest sections: service speed 73%, ambience and music 80%, welcome and attention 87%, presentation 90%
Weakest sections

Service speed 73%, ambience and music 80%. This is where to look first.

What it does

Measure your business through a guest's eyes, regularly. See which section is weak and whether it improves from one audit to the next.

How it works

  1. 1With “Assign”, choose the auditor, the date and the brief.
  2. 2The auditor opens the link, fills in the form on their phone and adds photos.
  3. 3Results land on your dashboard instantly. A low criterion becomes an action plan in one click.

What you get

  • Know whether your standards are being followed from a score, not a guess.
  • The weak section gets named: service speed at 73% in the example.
  • Every location is measured with the same form, so they're comparable.

Up close

Audits list: three mystery guest audits scored 93, 87 and 84
Audit history

Every audit with its score, date and auditor. The climb from 84 to 93 is right there.

Details

What's inside?

01

Audit form

Criteria ready for your industry, editable, with weights.

02

Filled in on the phone

Auditors fill in the form on their own phone. No app needed.

03

Photos

Add a photo to every criterion.

04

Voice notes

The auditor can talk through the visit; AI drafts a score and note for each criterion, and the auditor approves.

05

Auditor network

Work with your own auditors or the DADA auditor network.

06

History and trend

Every audit is compared with the one before.

Questions

Mystery guest audits, answered.

  • Available on Pro and above
  • Included in the 30-day trial
Compare plans
Do you provide the auditors?

If you want. You can work with your own team or with DADA's auditor network.

Does the auditor need to download an app?

No. Their private link opens in the phone's browser.

Can I compare locations in a chain?

Yes. Audit results appear in the location comparison and the portfolio view.

See it with your own reviews.

In a 20-minute demo, we load your Google reviews and look at what the assistant says, together.

No card required · 10-minute setup · Cancel anytime