In a chain, the problem lives in the gaps between locations. geso measures every location by the same yardstick, ranks them side by side in a league, and shows regional managers their own locations.
Northgate's drop comes down to waiting: 7 of 9 complaints were at weekend lunch. The other locations have no issue at the same time.
Sample data. Criteria come from the industry template; change them however you like.
Same menu, different scores. Why?
The same form and criteria at every location, for results you can compare.
Regional managers see only their own locations.
Your whole portfolio in a single email, Monday morning.
The moment you pick your business type at sign-up, all of this is set up. Everything is editable.
Where does your rating sit among similar businesses? Is the industry's common complaint showing up at yours?
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Assign an auditor and they fill in the form on their phone. The score and weakest section land on your dashboard.
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Low-rating alerts, a Monday report, a team board on the kitchen screen, and CSV export.
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What are guests talking about, and is it good or bad? Topic by topic, day by day.
Learn moreIn a 20-minute demo, we load your Google reviews and look at what the assistant says, together.
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